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Version 3.3

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Configure TriLine GRC for Risk

Page contents

Overview

Procedures

Overview

Note:
Risk terms, text boxes and tabs that can be modified are shown in (brackets) in this section.

General Risk Settings

The TriLine GRC Configuration ‘Risk’ tab

Establishing an appropriate Risk Configuration is a crucial part of using TriLine GRC to its maximum effect. This process commences with the set-up of Risk parameters on this tab.

Changes made here will be evident when you open a Risk itself.

It is strongly recommended that you revisit your Risk and Compliance policies and measurement strategies prior to completing this tab. Particular attention should be paid to the terminology in use within your business and to whether your Board has set parameters such as a global ‘Risk Appetite’ for Risks.

TriLine GRC allows you to modify the headings of Risk fields to match your existing terminology.

Disabling Risk functions

You can disable Risk functions that are not (currently) required under your organisation’s Risk framework. See Configure General Risk Settings.

Risk Categories

Management of Risk is critical to any business. TriLine GRC is designed to assist you to both assess the potential impact of the Risk (financially, operationally, etc.) and to facilitate the completion of tasks designed to mitigate and reduce the Risk.

Risks must be classified into particular categories or groups.

Some Risks fall into commonly understood categories (e.g. ‘Financial Risk’, ‘Operational Risk’, etc.). The most frequently used categories include:

Risk Categories
Risk Category Description
Capital Financial management Risks including balance sheet and profit and loss statement considerations.
Conduct Managing legislative and regulatory requirements and acting in an ethical, responsible and fair manner.
Credit Management of credit arrangements including collection of debts owed to the business.
Environmental Risks associated with the industry and broader economic climate and specific environmental Risks.
Governance Management of the business in terms with requirements and obligations at Board and Senior Management level.
Insurance Mitigating exposure to losses through appropriate insurance covers.
Liquidity Managing cash flows and capacity to meet commitments as they fall due.
Market Management of competitive pressures from other providers and product innovators.
Operational Management of the operational tasks required to ensure effective and efficient ongoing control of the business.
Strategy Business Model Business planning and strategies to ensure the ongoing success of the enterprise.

This list is only a guide and you can create as many Risk Categories as required to effectively manage your business Risks.

Risk Sub Categories

TriLine GRC allows you to establish two levels of Risk Categories, allowing for multiple Sub Categories under a main category (e.g. ‘Legislation’ as a Sub Category of the ‘Compliance, Legal & Regulatory’ category).

Examples of Risk Categories and Sub Categories
Examples of Risk Categories and Sub Categories

Risk Control Types

Risk Controls can be classified into different types that distinguish where they fit into the Risk cycle. By default, Risk Control Types are classified as Corrective, Detective and Preventative.

Risk Control Types
Risk Control Type Description
Corrective Utilised to correct the Risk once it has occurred.
Detective Utilised to detect the Risk occurring.
Preventative Utilised to prevent the Risk occurring.

Risk Definitions

Risk Likelihood Definitions

As part of the process of defining Risks, the likelihood of the Risk occurring must be considered. This factor integrates with the consequence rating to provide an indication as to the overall level of Risk to the organisation.

As with defining Consequences, an assessment must be made (to the best of your knowledge) of the possible frequency of the Risk occurring. These definitions are populated into TriLine GRC.

TriLine GRC provides five (5) Likelihood levels, ranging from remote through to definite.

Levels of Risk Likelihood
Limit Likelihood
(Remote) Rare
Unlikely
Possible
Likely
(Definite) Almost Certain

In use, Likelihood levels are selected on the ‘Risk Assessment’ Screen.

'Likelihood' levels on the Risk Assessment Page
‘Likelihood’ levels on the Risk Assessment Page

During the set-up phase, you will need to determine the appropriate titles and definitions for each level of Likelihood. This is done via the ‘Likelihood’ page.

Access the Likelihood page from the Main Menu: select Risk | Likelihood.

What you edit in the Likelihood page affects what the user sees in the Risk Assessment page, as shown below.

'Likelihood' components of the Risk Assessment Page
‘Likelihood’ components of the Risk Assessment Page

See Edit Risk Likelihood Definitions.

Risk Likelihood Definition Help

You can change the Risk Likelihood Definition Help displayed on the Risk Assessment page when the user clicks the Page Help icon icon.

Risk Likelihood Help
Risk Likelihood Help

See Edit Risk Likelihood Definition Help.

Risk Consequences Definitions

All Risks carry potential consequences and the assessment of those consequences lies at the heart of Risk Management.

Consequences can range from financial losses through to significant impacts on business operations, loss of life and damage to reputation.

A key step in Risk Management is to firstly determine what Risks your business faces and consider the consequences if the Risk occurred. Risks are then sorted into a priority order with Risk mitigation planning focusing on those Risks that carry the highest level of impact.

TriLine GRC includes five (5) default Consequence levels, ranging from (Insignificant) through to (Catastrophic). This terminology can be varied to suit your organisation’s preferred style. Having determined the levels, a broad definition for each is created to provide guidance to staff completing Risk reviews, thus achieving a consistent approach.

There are no standard definitions for Risk consequence; however, here are some common definitions.

Common definitions of Risk Consequence
Limit Consequence Definition
Lowest (Insignificant) The impact would be negligible.
(Minor) Some impact, but very small.
(Moderate) Some impact, but manageable.
(Major) A serious problem.
Highest (Extreme) Insurmountable.

Once the parameters are determined, they are added into the system. This information is then visible for staff completing reviews using the Risk Assessment screen.

'(Consequences)' options on the Risk Assessment Page
‘(Consequences)’ options on the Risk Assessment Page

The titles and the descriptive help text for each (Consequence) Level are managed via the ‘(Consequences)’ page.

The ‘(Consequences)’ page is accessible from the Main Menu by selecting Risk | (Consequences).

The '(Consequences)' Page
The ‘(Consequences)’ Page
Risk Consequences Definition Help

You can change the Risk (Consequence) Definition Help displayed on the Risk Assessment page when the user clicks the Page Help icon icon.

(Consequence) Definition Help
(Consequence) Definition Help

See Edit Risk Consequences Definition Help.

Risk Control Adequacy

TriLine GRC allows your organisation to build on its Risk Assessment strategies by including an assessment of the Adequacy (or effectiveness) of the controls that have been implemented.

This is optional but, when implemented, the Rating is incorporated into the Risk Score model to provide a more in-depth assessment of the residual Risk position.

In use, Adequacy Ratings are included on the ‘Risk Assessment’ page.

Adequacy Rating on the 'Risk Assessment' Page
Adequacy Rating on the ‘Risk Assessment’ Page

The titles displayed for each Adequacy level can be tailored for your organisation via the ‘Adequacy’ page. You can access the Adequacy page from the Main Menu by selecting Risk | Adequacy.

The 'Adequacy' Page
The ‘Adequacy’ Page
Risk Adequacy Definition Help

You can change the Risk Adequacy Definition Help displayed on the Risk Assessment page when the user clicks the Page Help icon icon.

Adequacy Definition Help
Adequacy Definition Help

See Edit Risk Adequacy Definition Help.

Risk Control Management

TriLine GRC allows your organisation to build on its Risk assessment strategies by including an assessment of the management (or frequency of completion) of the controls that have been implemented.

This is optional but, when implemented, four levels of Management rating are incorporated into the Risk Score model to provide a more in-depth assessment of the Residual Risk position. Here are some standard Management titles and definitions.

Common Risk Definitions (Management)
Limit Consequence Definition
(Desired) Always The controls are implemented in all instances regardless of other factors which may impact on the Risk or the controls themselves.
Usually The controls are implemented in the vast majority of instances regardless of other factors which may impact on the Risk of the controls themselves.
Sometimes The controls are implemented in certain circumstances, but not always, regardless of other factors which may impact on the Risk of the controls themselves.
(Undesired) Rarely The controls are not implemented often, regardless of other factors which may impact on the Risk of the controls themselves.

In use, a Management level is selected when compiling a Risk Assessment using the Risk Assessment page.

Management Level titles on the Risk Assessment Page
Management Level titles on the Risk Assessment Page

Management level Titles and Help text are set using the ‘Management’ Page.

The Management page is accessed from the Main Menu by selecting Risk | Management.

The 'Management' Page
The ‘Management’ Page
Risk Management Definition Help

You can change the Risk Management Definition Help displayed on the Risk Assessment page when the user clicks the Page Help icon icon.

Management Definitions Help
Management Definitions Help

See Edit Risk Management Definition Help.

The Risk Matrix

Note:
This section shows customisable title and fields in (brackets). Where you see a title or field value in brackets, be aware that your TriLine GRC system may show a different title or value, depending on your system’s configuration.

To provide the basis for assessment of Risks, a Risk Matrix is provided within TriLine GRC.

The Risk Matrix is your assessment of the overall impact of a Risk based on the likelihood of an event occurring and the significance or consequence should that event occur. TriLine GRC employs the commonly-used 5 x 5 matrix, providing for five (5) ratings each for Likelihood and Consequence.

The default Likelihood ratings range from ‘Rare’ to ‘Almost Certain’, while the default Consequence ratings range from ‘Insignificant’ to ‘Extreme’.

These titles can be modified to suit your organisation (see Edit Risk Likelihood Definitions and Edit Risk Consequences Definitions).

Creation of the Risk Matrix requires an assessment of the various combinations of Risk options and an allocation of the Ratings to each segment. There are no specific definitions for the Risk combinations—you can set these to suit your organisation. However, an example of commonly used titles and definitions is shown in the Risk matrix screen below.

Set up your Risk Matrix from the Main Menu: select Risk | Matrix.

The ‘Risk Matrix’ Page loads.

The 'Risk Matrix' Page
The ‘Risk Matrix’ Page

You can apply terminology and colour schemes to suit your organisation via the ‘Display Name & Colour Settings’ tab.

You can create five (5) different display name and colour settings to represent the various Risk combinations in the Risk Matrix. See Edit Risk Matrix Display Names and Colours.

The Risk Matrix 'Display Names & Colour Settings' tab
The Risk Matrix ‘Display Names & Colour Settings’ tab

Risk Score Calculation

Having created your Risk Matrix, the final step is to allocate a score to each combination of Consequence and Likelihood.

See Risk Score Calculation in the Glossary for more information.

Note:

Depending on your Risk Configuration settings, Risk Scoring options may be disabled and therefore ‘Manage Risk Score Calculation’ may not be available on the ‘Maintenance’ menu.

Risk Score Test Calculation

You can test the Risk Score outcome using the ‘Test Calculation’ feature. See Perform a Risk Score Test Calculation.

Risk Score Bands

See Risk Score Bands in the Glossary. See 3, 4 or 5 Risk Score Bands. See Set the Risk Score Bands.

Risk Status

The Risk Status is a user-defined field on the Risk Assessment page that allows you to provide your own description to the status of a Risk.

'Status' field in the Risk Assessment Page
‘Status’ field in the Risk Assessment Page

The inclusion of a Risk Status allows you to quickly highlight the trend of the Risk for reporting and discussion purposes.

Procedures

Note:
These Procedures show customisable title and fields in (brackets). Where you see a title or field value in brackets, be aware that your TriLine GRC system may show a different title or value, depending on your system’s configuration.

Configure General Risk Settings

  1. On the Main Menu, select Maintenance | Configuration.

  2. The TriLine GRC Configuration Page is displayed.

  3. Click the Risks & KRI's tab.

  4. Update fields as required. See the following Edit sections for details on each section.

  5. To Save any changes, hover over, or click the Menu Options (Hamburger) icon. Click the Save option.

Note: ‘Use Risk Title’ switch. Click this switch on if you want the Risk Title field to be used and shown and it is highly recommended this switch be set on.

Edit Risk Assessment Functions

  1. In the ‘Risk Assessment’ Panel of the Risks tab, enable a particular Risk Assessment function by ticking the corresponding box.

  2. The settings in the Risk Assessment Panel affect what is displayed on the Risk Assessment tab for Risk Records.

Setting (Decimal Places) Minimum Risk Score value
2 .01
1 .1
0 1

Edit Text Boxes and Tabs

  1. In the ‘Risk Text Boxes’ section of the Risks & KRI's tab, type a new title in the corresponding text field.

  2. In the ‘Risk Tabs’ section of the Risks & KRI's tab, type a new title in the corresponding text field.

  3. To disable a Risk tab (i.e. the tabs that are displayed for each Risk Record), un-tick the ‘Display’ box under ‘Risk Tabs’.

Configurable Risk Tabs and Fields
Tab Rename? Display Optional? Fields and Associated Tabs
Existing Controls Yes Yes ‘Existing Controls’ tab and ‘Other Considerations’ tab (both can be renamed).
Assessment Yes No ‘Assessment’ tab.
Treatments Yes Yes List of further control tasks.
Occurrence Yes Yes ‘Contingency’ tab (can be renamed), ‘Operation in Event’ tab (can be renamed) and ‘Actions’ tab.
Linked Compliance Yes Yes List of linked Compliance Processes.
Risk Hierarchy Yes Yes Manage parent and child Risks for a Risk Record.

Access Risk Maintenance Menu

The Risk Maintenance Menu items is displayed for Positions who are members of System Groups ‘Administrators’ or ‘Administrators - Risk’.

  1. On the Main Menu, select Risk. Select the required option from the Maintenance section.

Manage Risk Category

Risk Category are used in Risk and KRI records.

Add a Risk Category

  1. On the Main Menu, select Risk | Categories. The ‘Risk Categories’ page displays. Hover over, or click, the Menu Options (hamburger) icon. Click the New Category 1 Option.

  2. The ‘Add New Risk Category’ window displays. Enter a unique name 1 for the new Risk Category. Click the Save 2 icon to add this Category. (Or, click the Cancel 3 icon to cancel.)

  3. The window closes and the new Risk Category 1 is displayed in the list, and a confirmation message displayed at the bottom of the page. A Sub Category ‘All’ is automatically added to this Category.

Add a Sub Category

  1. Click the down chevron 1 icon to display the selected Sub Categories of this Risk Category.

  2. In the Sub Category panel, click the Add 1 icon to add a new Sub Category.

  3. The ‘Add New Risk Sub Category’ window displays. Enter a unique name 1 for the new Sub Category. Click the Save 2 icon to add this Sub Category. (Or, click the Cancel 3 icon to cancel.)

  4. The window closes and the new Sub Category 1 is displayed in the list.

Edit a Risk Category

Any name change to a Risk Category will immediately apply to all records that use this Category. Use the Show Usage icon to display which records have this Category selected.

  1. Click the Edit 1 icon to edit the selected Risk Category.

  2. The ‘Edit Risk Category’ window displays. Update the Risk Category 1 as required. Click the Save 2 icon to save this change. (Or, click the Cancel 3 icon to cancel.)

  3. The window closes and the updated Risk Category 1 is displayed in the list.

Edit a Sub Category

Any name change to a Sub Category will immediately apply to all records that use this Sub Category.

  1. Click the down chevron 1 icon to display the selected Sub Categories of this Risk Category.

  2. Click the Edit 1 icon to edit the selected Sub Category.

  3. The ‘Edit Risk Sub Category’ window displays. Update the Sub Category 1 as required. Click the Save 2 icon to save this change. (Or, click the Cancel 3 icon to cancel.)

  4. The window closes and the updated Sub Category 1 is displayed in the list.

Delete a Risk Category

The Delete icon will only appear if the Category is not selected by any record in the system. Use the Show Usage icon to display which records have this Category selected.

  1. Click the Delete 1 icon of the selected Risk Category.

  2. A ‘Confirm Delete’ window displays. Click the OK 1 button to delete this Risk Category. The deleted Risk Category will no longer be displayed in the list and a confirmation message displayed at the bottom of the page. (Or, click the Cancel 2 button to cancel.)

Delete a Sub Category

The Delete icon will only appear if the Sub Category is not selected by any record in the system.

  1. Click the down chevron 1 icon to display the selected Sub Categories of this Risk Category.

  2. Click the Delete 1 icon of the selected Sub Category.

  3. A ‘Confirm Delete’ window displays. Click the OK 1 button to delete this Sub Category. The deleted Sub Category will no longer be displayed in the list and a confirmation message displayed at the bottom of the page. (Or, click the Cancel 2 button to cancel.)

Show Risk Category Usage

The Show Usage icon will display when the Category has been selected on a Risk or KRI record.

  1. Click the ‘Show Usage’ 1 icon of the selected Risk Category.

  2. The Category 1 Usage window displays. The Modules using this Category are group listed. Click the chevron 2 icon to display all records of that module which use this Category. If required, click the Export 3 icon to save this list to a spreadsheet. Click the close 4 icon to close this window.

Add a Risk Control Type

  1. On the Main Menu, select Risk | Control Types. The Risk Control Types page loads.

  2. Click the Add Icon icon. The ‘New Control Type’ popup window opens.

  3. Type the name for the Risk Control Type.

  4. Click the Save Icon icon to save.

  5. The new Risk Control Type will now display in the list.

Edit a Risk Control Type

  1. On the Main Menu, select Risk | Control Types. The Risk Control Types page loads.

  2. Click the Edit icon icon next to the Risk Control Type you want to edit (e.g. ‘Reductive’).

  3. The ‘Edit Control Type’ popup window opens.

  4. Edit the Risk Control Type.

  5. Click the Save Icon icon to save.

  6. Changes made will now be displayed in the list.

Delete a Risk Control Type

  1. On the Main Menu, select Risk | Control Types. The Risk Control Types page loads.

  2. Click the Delete icon icon next to the Risk Control Type that you want to delete (e.g. ‘Reductive’).

  3. A ‘Confirm Delete’ dialog opens.

  4. Click OK to delete the record. The deleted Risk Control Type will no longer be displayed in the list.

Edit Risk Likelihood Title

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. From the Main Menu, select Risk | Likelihood.

  2. In The Likelihood page, click the Edit icon icon next to the Likelihood heading.

  3. The ‘Edit Title’ popup window opens.

  4. Edit the Title.

  5. Click the Update/Save icon icon to save.

  6. Your changes are shown.

Edit Risk Likelihood Definitions

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. From the Main Menu, select Risk | Likelihood.

  2. In The Likelihood page, click the Edit icon icon next to the Likelihood title that you want to change (e.g. ‘Rare’).

  3. The ‘Edit Likelihood’ popup window opens.

  4. Edit the Title.

  5. Click the Update/Save icon icon to save.

  6. Your changes will be reflected in the ‘Likelihood’ drop down lists and a confirmation message displayed at the bottom of the page.

Tip:
If you change a Likelihood title, check to see if the title exists in the Definition Help section and update if required. See Edit Risk Likelihood Definition Help.

Edit Risk Likelihood Definition Help

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. From the Main Menu, select Risk | Likelihood.

  2. In The Likelihood page, edit the help text in the Text Editor.

  3. Click the Update/Save icon icon to save.

  4. A confirmation message is displayed at the bottom of the page.

  5. Your changes will be seen when a user accesses the Likelihood Page Help icon icon on the Risk Assessment screen.

Edit Risk Consequences Title

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. On the Main Menu, select Risk | Consequences.

  2. On the ‘Consequences’ page, click the Edit icon icon next to the Consequence heading.

  3. The ‘Edit Consequences’ popup window opens.

  4. In the ‘Edit’ popup window, edit the Title.

  5. Click the Update/Save icon icon to save your changes.

  6. Changes made are shown.

Edit Risk Consequences Definitions

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. On the Main Menu, select Risk | Consequences.

  2. On the ‘Consequences’ page, click the Edit icon icon next to the Consequence Level whose title you want to change (e.g. ‘Insignificant’).

  3. The ‘Edit Consequences’ popup window opens.

  4. In the ‘Edit’ popup window, edit the Title.

  5. Click the Update/Save icon icon to save your changes.

  6. Changes made will now be displayed in the list and a confirmation message displayed at the bottom of the page.

  7. Your changes will appear in the ‘Consequences’ drop down list on the Risk Assessment page.

Tip:
If you change a Consequence title, check to see if the title exists in the Definition Help section and update if required. See Edit Risk Consequences Definition Help.

Edit Risk Consequences Definition Help

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. On the Main Menu, select Risk | Consequences.

  2. In the ‘Consequences’ page, edit the details in the Text Editor.

  3. Click the Update/Save icon icon to save your changes.

  4. A confirmation message is displayed at the bottom of the page.

Edit Risk Adequacy Definitions

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. From the Main Menu, select Risk | Control Adequacy.

  2. On the Adequacy page, click the Edit icon icon next to the Adequacy Level title that you want to change (e.g. ‘Needs Improvement’).

  3. The ‘Adequacy’ popup window opens.

  4. Edit the Title.

  5. Click the Update/Save icon icon to save.

  6. A confirmation message is displayed at the bottom of the page.

  7. Your changes will appear in the ‘Adequacy’ drop down list on the Risk Assessment page.

Tip:
If you change an Adequacy title, check to see if the title exists in the Definition Help section and update if required. See Edit Risk Adequacy Definition Help.

Edit Risk Adequacy Definition Help

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. From the Main Menu, select Risk | Control Adequacy.

  2. On the ‘Adequacy’ page, edit the details in the Text Editor.

  3. Click the Update/Save icon icon to save.

  4. A confirmation message is displayed at the bottom of the page.

  5. Your changes will be displayed in the Help text for Adequacy Levels on the Risk Assessment page.

Edit Risk Management Definitions

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. From the Main Menu, select Risk | Control Management.

  2. On the Management page, click the Edit icon icon (e.g. ‘Always’).

  3. The ‘Management’ popup window opens.

  4. Edit the Title.

  5. Click the Update/Save icon icon to save.

  6. A confirmation message is displayed at the bottom of the page.

  7. Your changes will be seen in the ‘Management’ drop down list in the Risk Assessment screen.

Tip:
If you change a Management title, check to see if the title exists in the Definition Help section and update if required. See Edit Risk Management Definition Help.

Edit Risk Management Definition Help

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. From the Main Menu, select Risk | Control Management.

  2. In the Management page, edit the Help details in the Text Editor.

  3. Click the Update/Save icon icon to save.

  4. A confirmation message is displayed at the bottom of the page.

  5. Your changes will be seen in the ‘Management’ level Help text window in the Risk Assessment screen.

Edit Risk Matrix Values

Note:
Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

  1. From the Main Menu, select Risk | Matrix. The ‘Risk Matrix’ Page is displayed.

  2. On the ‘Risk Matrix’ tab, click the Drop Down List icon icon next to the Risk Rating you want to change and select the new value.

  3. Repeat step 1 for any other desired Consequence/Likelihood combinations and then click the Update/Save icon icon to save your changes.

  4. Your changes will be reflected throughout TriLine GRC.

Edit Risk Matrix Display Names and Colours

Notes:

Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

You can create five (5) different display name and colour settings to represent the various Risk combinations in the Risk Matrix.

  1. From the Main Menu, select Risk | Matrix. The ‘Risk Matrix’ Page is displayed.

  2. On the ‘Display names & Colour Settings’ tab, change a Value name by typing a new value in the ‘Name’ column (for example, ‘Catastrophic’).

  3. To change a Background Colour or Text Colour, click the corresponding Drop Down Menu icon icon and select the colour you want to use.

    Tip: You can also change the colour by typing in the HTML value (prefixed with #). Find out more about HTML colours at http://www.w3schools.com/tags/ref_colornames.asp.

  4. Click the Update/Save icon icon to save your changes. These changes will be reflected throughout TriLine GRC.

Edit Risk Score Calculation general settings

Notes:

Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

Based upon your Risk Configuration settings, Risk Scoring may be disabled and therefore ‘Manage Risk Score Calculation’ may not be available from the Main Menu.

  1. From the Main Menu, select Risks | Manage Risk Score Calculation. The Manage Risk Score Calculation Page loads. Click on the ‘Formula’ tab.

    The Risk Score Calculation Page
    The Risk Score Calculation Page
  2. Decide on the scoring model for your organisation:

    Note: If Adequacy and Management options have been enabled in the ‘Risk Assessment’ settings in Configuration, then the default formula would be Consequences * Likelihood * Adequacy * Management.

  3. In the ‘Name’ field, type the name of the scoring model you are going to use.

  4. In the ‘Description’ field, type a brief explanation of the scoring model you are going to use.

  5. Click the Update/Save icon icon to save.

  6. A confirmation message is displayed at the bottom of the page.

Set the Risk Score Formula

Notes:

Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

Based upon your Risk Configuration settings, Risk Scoring may be disabled and therefore ‘Manage Risk Score Calculation’ may not be available from the Main Menu.

  1. From the Main Menu, select Risks | Manage Risk Score Calculation. The Risk Score Calculation Page loads. Click on the ‘Formula’ tab.

    The Risk Score Calculation Page
    The Risk Score Calculation Page
  2. Select whether you want the formula to use the Inherent Rating or Residual Rating.

    The Risk Score Calculation Page
    The Risk Score Calculation Page

    Note: There is still only one formula, not one formula for each.

  3. Construct the Risk Score Formula using the drop down fields in the Formula section.

    Formula section of the 'Manage Risk Score Calculation' Page
    Formula section of the ‘Manage Risk Score Calculation’ Page

    Note: ‘Inherent’ and ‘Residual Rating’ Scores do not take Adequacy or Management into account; however, they do use the same formula as Risk Score (i.e. the one formula is used across all calculations).

    As one formula is used across all calculations, make sure that any formula you set always includes Consequence and Likelihood as the first two components (in any order), followed by Adequacy and/or Management (in any order) if required.

Set the Risk Score Values

Notes:

Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

Based upon your Risk Configuration settings, Risk Scoring may be disabled and therefore ‘Manage Risk Score Calculation’ may not be available from the Main Menu.

  1. From the Main Menu, select Risks | Manage Risk Score Calculation. The Risk Score Calculation Page loads. Click on the ‘Values / Bands’ tab.

    The 'Values / Bands' tab
    The ‘Values / Bands’ tab
  2. Change the values as required using the Counter Increment controls controls. The lowest value allowed in any field depends on the ‘Risk Scoring Decimal Places’ setting in the TriLine GRC Configuration Page. The maximum value allowed is 1000.

    As an example of value settings, if you want the maximum Risk Score to be 25 then change the maximum values for Extreme, Almost Certain, Inadequate and Rarely so that, when multiplied, they calculate to 25 (as shown in the example below).

    Maximum Value settings
    Maximum Value settings

    Tip: Use values between 0.01 and 0.99 for positive control options—these will reduce the Risk Score when multiplied.

Perform a Risk Score test calculation

Notes:

Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

Based upon your Risk Configuration settings, Risk Scoring may be disabled and therefore ‘Manage Risk Score Calculation’ may not be available from the Main Menu.

  1. From the Main Menu, select Risks | Manage Risk Score Calculation. The Risk Score Calculation Page loads. Click on the ‘Values / Bands’ tab.

    The 'Values / Bands' tab
    The ‘Values / Bands’ tab
  2. In the ‘Test Calculation’ section, select each Risk Score element, then click the Refresh icon icon. The Risk Score will be displayed at the bottom of the Test Calculation section.

    The Test Calculation section
    The Test Calculation section

    Note: When testing calculations, ensure that each available field in the Test Calculation section contains a value, even if that field is not part of the formula you have set up. If you leave one or more fields blank, clicking the Refresh icon icon will not return a result.

3, 4 or 5 Risk Score Bands

  1. You can configure your TriLine GRC site to use 3, 4 or 5 Risk Score Bands. Example setups:

    The 'Values / Bands' tab
    The ‘Values / Bands’ tab

Set the Risk Score Bands

Notes:

Titles and field values shown in (brackets) are customisable and may be different on your TriLine GRC system.

Based upon your Risk Configuration settings, Risk Scoring may be disabled and therefore ‘Manage Risk Score Calculation’ may not be available from the Main Menu.

  1. From the Main Menu, select Risks | Manage Risk Score Calculation. The Risk Score Calculation Page loads. Click on the ‘Values / Bands’ tab.

    The 'Values / Bands' tab
    The ‘Values / Bands’ tab
  2. Set the maximum values for the Low, Moderate and High Risk Bands. Change the values as required using the Counter Increment controls controls or typing the number in the field.

    The 'Values / Bands' tab
    The ‘Values / Bands’ tab

    Note: The highest Risk Score Band (‘Extreme’ in the example above) automatically sets to the maximum value and cannot be changed. The second-highest band (‘High’ in the example above) must be set to a value less than the maximum, even if it’s only by 0.01.

  3. If desired, change the title(s) of the Risk Score Bands by selecting the existing text in each text field and typing the new Risk Band title.

    Example of Risk Score Band title change
    Example of Risk Score Band title change
  4. If desired, change the colour(s) of the Risk Score Bands by selecting a new colour from the colour picker.

    Example of Risk Score Band title change
    Example of Risk Score Band title change
  5. Click the Update/Save icon icon to save your changes.

Add a Risk Status

  1. From the Main Menu, select Risk | Status. The ‘Risk Status’ page loads.

    The 'Risk Status' Page
    The ‘Risk Status’ Page
  2. Click the Add New icon icon. The ‘New Risk Status’ popup window opens.

    The 'New Risk Status' popup window
    The ‘New Risk Status’ popup window
  3. Type the description of the status.

    Type status description
    Type status description
  4. Click the Update/Save icon icon to add the new Risk Status.

    Click the Save icon
    Click the Save icon
  5. The new Risk Status is displayed in the list and a confirmation message shown in red at the bottom of the page.

Edit a Risk Status

  1. From the Main Menu, select Risk | Status. The ‘Risk Status’ page loads.

    The 'Risk Status' Page
    The ‘Risk Status’ Page
  2. Click the Edit icon icon next to the Status that you want to change (e.g. ‘Improving’).

    Edit icon in list
    Edit icon in list
  3. The ‘Edit Risk Status’ popup window opens.

    The 'Edit Risk Status' popup window
    The ‘Edit Risk Status’ popup window
  4. Edit the description.

    The Save icon
    The Save icon
  5. Edit the description and then click the Update/Save icon icon to save your changes.

    The Save icon
    The Save icon
  6. Your changes appear in the Risk Status list and a confirmation message is displayed.

Delete a Risk Status

  1. From the Main Menu, select Risk | Status. The ‘Risk Status’ page loads.

    The 'Risk Status' Page
    The ‘Risk Status’ Page
  2. Click the corresponding Delete icon icon (e.g. ‘Getting Better’).

    The 'Risk Status' Page
    The ‘Risk Status’ Page
  3. A ‘Confirm Delete’ dialog opens.

  4. Click OK to delete the record. The deleted Risk Status will no longer be displayed in the list and a confirmation message is displayed.

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