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Version 3.3

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Configure TriLine GRC for Obligations

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Overview

Overview

Obligations is an optional module that ties your LexisNexis feed directly into TriLine GRC. (If you do not have this option, speak to TriLine GRC for details on how to purchase this module.)

The Obligations Configuration Process

TriLine GRC support will maintain your LexisNexis connection details and coordinate with you on the selection of the first Obligations Default Owner. TriLine GRC support will load your subscribed Modules, Topics and Obligations into this site, and the Default Owner will initially own all of these records.

The Administrator’s configuration role is maintaining the Default Owner and the Alert Task Settings.

When LexisNexis sends an Obligation Alert, the Owner of that Obligation will be notified. You have the option to instead receive these notifications as tasks by switching on Generate Alert Task. The generation details of this task is maintained here.

Obligations Alerts and Updates are done nightly as part of the Overnight Monitor Processing. Your Overnight Monitor will be configured to run at 23 hundred hours ONLY. This should never be changed.

Configuring Obligations

Note: Only administrators can configure the Obligations Module.

  1. From the Main Menu select Maintenance | Configuration.

  2. Click the Obligations 1 tab. Select the Default Owner 2 Position to be the default owner for all new Obligations from LexisNexis (Note: This does not change existing Obligation records). If Generate Alert Task is not selected, all other fields are optional (Note: if this option is selected, expect a very large amount of tasks to be generated daily). Hover over, or click the Menu Options (hamburger) icon, then click the Save 13 icon.

  3. A message informing the updates are saved is displayed.

‘Obligation’ tab elements
‘Obligation’ tab elements
ID Element Description
1 ‘Obligations’ tab Click this tab to display and edit the Obligations configuration settings.
2 ‘Default Owner’ selector Select the Default Owner for all new Obligations loaded into your TriLine GRC system. This is a mandatory field.
3 ‘Generate Alert Task’ checkbox Select if, for each new Lexis Nexis Obligation update, whether the Owner is to be generated an Alert Task, or just an Alert Notification. Items 4 through 12 are only applicable when this option is selected.
4 ‘Completion period’ field Enter the number of days for the Alert Task to be completed from the notification date.
5 ‘Second Reminder Days’ field Enter the number of days before the due date to send a second reminder.
6 ‘Outcome Label’ field Enter the Outcome question.
7 ‘Outcome Positive Value’ field Enter the positive answer to the Outcome question 6. A comment will only be required on the Alert task if the Comment Mandatory checkbox 9 is selected.
8 Outcome Other Value' field Enter the other answer to the Outcome question 8. A comment will only be required on the Alert task if the Comment Mandatory checkbox 11 is selected.
9 ‘Comment Mandatory’ checkbox Click to require a comment to complete an Alert task regardless of the Outcome.

Note: Leaving this, and Attachment Mandatory checkbox 10, unchecked will allow Express Completion of Obligation tasks.
10 ‘Attachment Mandatory’ checkbox Click to require an attachment to complete an Alert task.
11 ‘Escalate To’ checkbox Click to notify the Tasks Actioned By default Escalator if the Alert task was not completed by the Due Date.
12 ‘Alert Task Text’ field This field is the description of what is to be accomplished in the Obligation Alert Task.
13 ‘Save’ icon Click to apply your Obligation configuration settings.

Generate Tags

Each Obligation and Sub Obligation has a field called Compliance Source which details the legislative and other references for the record.

Use ‘Find and Tag’ to generate and link TriLine GRC Tags where it matches any content in the Compliance Source field.

  1. Hover over, or click the Obligations menu option. Click the Generate Tag option in the Maintenance 1 section.

  2. The Generate Obligation Tags page displays. In the Search for 1 text box, enter the characters you want to match (e.g. CPS 220). In the Tag 2 text box enter the name for the Tag (this can be the same as or different from the Search for text). Click the Find and Tag 3 button to add the Tag to Obligation / Sub Obligation records where the Search for text is in the Compliance Source field. (Note: thess instructions can be found in the Page Help 4 menu option.)

  3. A message is display informing if matches where found.

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